Privacy policy

Last Updated: November 6, 2026

WUGIHE ("we," "us," or "our") operates the online store at https://wugihe.com/. This Privacy Policy explains how personal information may be collected, used, disclosed, and protected when you visit our website, contact us, or place an order.

Information We Collect

Depending on how you interact with our store, we may collect information you provide directly, including your name, email address, phone number, billing address, shipping address, order details, and information included in messages sent to our customer support team.

When you place an order, payment-related information is handled through the checkout and payment services made available for the transaction. We do not request that you send full payment card numbers or security codes by email.

Our website and the services supporting it may also collect technical and usage information, such as your device type, browser information, IP address, pages viewed, and interactions with the website. Cookies and similar technologies may be used as part of website operation and other services enabled on the store.

How We Use Information

We may use personal information to:

• Process and manage orders and payments.
• Arrange order delivery and provide order updates.
• Respond to questions and customer support requests.
• Maintain, operate, and improve our website and shopping experience.
• Help protect our store, customers, and transactions against fraud, misuse, and security risks.
• Communicate information about our services and products where permitted by law and applicable preferences.
• Comply with legal obligations and resolve disputes.

How Information May Be Disclosed

We may disclose information when reasonably necessary to operate our store and provide services, including to e-commerce platform providers, payment processors, shipping and delivery providers, website technology providers, customer support providers, and other service providers assisting with store operations.

Information may also be disclosed when required by law, in response to valid legal requests, to protect rights and security, or in connection with a business transfer. We do not describe any particular advertising, analytics, or tracking provider as active unless that service is actually enabled on our website.

Cookies and Similar Technologies

Cookies and similar technologies may be used to support website functionality, remember preferences, maintain shopping sessions, understand website activity, and support services enabled on the store. The cookies and technologies used may depend on the website features and third-party services configured at the time of your visit.

You can manage cookies through your browser settings. Restricting certain cookies may affect some website functions. Where required, cookie choices will be presented through the privacy controls made available on the website.

Payments and E-Commerce Services

Our online store is supported by Shopify. Checkout and payment information may be processed through Shopify and the payment providers made available during checkout. Their handling of information is also subject to their own privacy terms and policies.

For information about Shopify's privacy practices, you can visit Shopify Privacy.

Third-Party Websites and Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of websites that we do not operate. Please review the privacy policies of those third parties before providing personal information to them.

Children's Privacy

Our website is not directed to children under 13 years of age, and we do not knowingly collect personal information directly from children under 13. If you believe a child under 13 has provided personal information to us, please contact us so that we can review the request and take appropriate action.

Data Security and Retention

We use reasonable measures designed to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

We retain personal information for as long as reasonably necessary for order processing, customer service, business operations, legal compliance, dispute resolution, and other legitimate purposes.

Your Privacy Choices and Rights

Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information, or to exercise other privacy choices. We may need to verify your identity before responding to a request.

If you receive marketing emails from us, you may use the unsubscribe instructions included in those messages. Unsubscribing from marketing communications does not affect service messages relating to orders or transactions.

International Visitors

Your information may be processed in countries other than the country where you live, depending on the location of the service providers supporting our store. Where required by applicable law, appropriate safeguards will be used for relevant transfers.

Changes to This Privacy Policy

We may update this Privacy Policy when our practices, services, or legal requirements change. The revised version will be posted on this page with an updated date.

Contact Information

If you have questions or requests concerning this Privacy Policy, please contact us:

Store Name
WUGIHE

Website
https://wugihe.com/

Email
hello@wugihe.com

Phone
+1 713-540-2600

Business Address
1700 Hawthorne St, Houston, TX 77098, United States

Customer Support Hours
Monday–Friday: 9:00 AM–6:00 PM CT
Saturday–Sunday: Closed