Payment Policy
Last Updated: November 6, 2026
This Payment Policy explains payment procedures for orders placed through WUGIHE at https://wugihe.com/.
Accepted Payment Methods
Available payment methods are displayed during checkout. The payment options shown may vary depending on transaction details, location, device, and payment provider availability.
Please review the available options at checkout before completing your purchase.
Payment Authorization
When you place an order, the payment method selected at checkout may be subject to authorization and verification by the relevant payment provider or financial institution.
An order may require additional review if payment authorization is unsuccessful or further verification is needed.
Order Confirmation
After submitting an order, you may receive an order confirmation by email. If you do not receive a confirmation, please check your email address and spam folder before contacting us about the order.
Pricing and Currency
Product prices and any applicable shipping charges or taxes are displayed during the shopping and checkout process. The final amount payable is shown before you submit payment.
Your bank or payment provider may apply additional fees, including currency conversion fees, depending on your account and payment arrangements. These fees are determined by the relevant provider.
Payment Issues
If your payment is declined or an error occurs during checkout, please verify the information entered and contact your payment provider if necessary. You may also contact us for assistance with an order inquiry.
For payment-related questions about an existing order, include your order number and the email address used at checkout. Do not send full payment card numbers or security codes by email.
Refunds
Approved refunds are processed within 1–3 business days. Refunds are generally issued to the original payment method. Your bank, card issuer, or payment provider may require additional time to post the funds.
For return eligibility and refund procedures, please review our Return & Refund Policy.
Contact Information
Store Name
WUGIHE
Website
https://wugihe.com/
Email
hello@wugihe.com
Phone
+1 713-540-2600
Business Address
1700 Hawthorne St, Houston, TX 77098, United States
Customer Support Hours
Monday–Friday: 9:00 AM–6:00 PM CT
Saturday–Sunday: Closed
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